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POPin Blog

3 Steps to Great Communication

Communication is absolutely vital in any sort of relationship—whether it be familial or romantic, friendly or work, communication creates the proper foundation of success. But, how do you communicate in a productive and engaging way, especially with more and more employees working remotely? Great leaders guide and enhance their teams, not micromanage and stifle creativity. The struggle in this technology-filled day and age is that a lot of employees work from home. So, the question stands… how do you balance that dynamic with effective leadership? Thuy Sindell and Milo Sindell wrote three really great tips on how managers can handle power struggle, confusion, and communication issues and be the true leaders their employees hope them to be. Let’s dive in, shall we?
  1. “Focus on communication.” Often times, the virtual office creates communication issues. If we don’t place extra emphasis on communicating our message well, something is bound to get lost in translation. And with that, comes mistakes that could have been avoided. If a remote team or employee does not feel connected to management—the leader—they will fall behind. Email just doesn’t do the trick. Email is great for quick fixes and minor instances, but the real stuff needs a bit more explanation. You need something that will facilitate better collaboration and incorporation. It’s up to the leader to use whatever tools they can—whether it be Skype, FaceTime, or some sort of collaboration system—in order to fully bring in the remote team.
  1. “Resolve power struggles.” Take your team’s input seriously! That’s the first step. If they are more likely to engage with those that work directly near them and not with the remote team, you have to take that extra step to resolve any power struggles. Involve all the team members in the strategy process in order to full gain respect and trust from your employees. They will be grateful that you took the time to listen to their opinions, concerns, and ideas. They will then respect you as their leader, remote or otherwise. Be as open and transparent as you possible can.
  1. “Start with details.” Let’s face it, cubicles and open, shared desks create the perfect space for collaboration. Without it, that collaborative spirit tends to get lost in the virtual office. When leadership takes the time to really sort out all the little details and day to day messaging, the team will follow suit. Focus on getting the details out of the way at the beginning instead of after they have already started on their tasks. Provide the space for each team to ask questions up front and voice their opinions so that everyone is on the same page.
It really doesn’t take much to bring everyone together. All it takes is a little drive and an emphasis on making a collaborative space for all—remote or otherwise. We definitely have the technology to do so now, so it can be done! Let this be your New Year’s Resolution!