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POPin Blog

Why Clarifying Confusion is One of the Main Drivers of Employee Engagement

Confusion can creep into the workplace easier than you think.
It could be a result of too many emails and not enough conversations. Or, confusion may occur when there are multiple team members working on one project at a time without discussing progress or resolving issues together. Such situations take a serious toll on the drivers of employee engagement. When someone is confused, they can’t perform their best work. Here are four ways clearing the air can increase engagement in your office.

1. Establishes a Standard

The best way to address the confusion at hand is to redefine your standards. Go through your systems of communication and leadership style. Look for areas you can improve to be more clear about what you expect from your team. If there are conflicting data points, seek to resolve them. Such standards will encourage better habits among your staff from the top down.

2. Increases Productivity

Less confusion leads to higher levels of productivity. This is because employees won’t be asking as many questions as before. Instead, they’ll be busy communicating about new solutions and initiatives to offer in your industry. Such ideas don’t come to life overnight, though. They depend on drivers of employee engagement to get your team from Point A to Point B. Communication is just one piece of a bigger puzzle. Improve this process and see just how much everything else improves as well.

3. Creates Trust

One of the most direct results you’ll notice from getting confusion under control is an increase in trust. Employees will have a better understanding of their own role and that of others. As such, they will feel more comfortable asking for help as well as offering support. Such trust is crucial to getting things done. It creates a culture of collaboration and engagement, no matter what a person’s title is. At the end of the day, trust is all about putting the good of the company first and personal agendas last. When everyone realizes you’re all in it together, the company goes further.

4. Boosts Morale

Beyond trust, less confusion creates better company morale overall. Employers know their company is in good shape when their team is passionate to show up to work every day. Morale is all about an individual knowing their purpose and making a plan to contribute to company goals. But, it is best seen in the smaller initiatives. Morale means having a united and focused team. It means departments who aren’t afraid to hold each other accountable and individuals willing to collaborate. Such interactions are much easier to facilitate when everyone is on the same page. These drivers of employee engagement happen organically once confusion is out of the picture.

Make the Most of the Top Drivers of Employee Engagement

Not sure what your team is confused about? Wondering how to track the success of your new communication methods? The solution is simple: Use crowdsourcing. Crowdsourcing allows you to get real-time feedback at the touch of your fingers. Try it out at your next meeting!