POPin Blog

How to Maintain Confidentiality in the Workplace

In business, some things need to be kept private. Whether it’s top-secret information about a new product, employee’s personal details for HR, or anonymous feedback to management, you need to manage it in a way to ensure it doesn’t get into the wrong hands. In this article, we’ll tell you all about how to maintain confidentiality in the workplace. Read on for our top tips. Ways to Keep Confidentiality in the Workplace Carry Out Confidentiality Training When employees divulge information they’re not supposed to, it isn’t always purposeful or malicious. Sometimes, it’s because they simply don’t know what the rules are. That’s why it’s a good idea to implement a confidentiality training program. It doesn’t have to be a big operation. A short course covering areas like company information, recruitment and medical issues is enough. You could even do it in one day. This will make sure everyone knows exactly how to handle, share and dispose of different types of information. After you’ve implemented it, you can give it to all new employees immediately after they’re hired. Put it in Employee Contracts If you put a confidentiality clause in employee contracts for them to sign when they join the company, they will legally agree to keep confidential information private. The clause should clearly define what constitutes private information, and what consequences for breaching the contract are. This will ensure that people know what the expectations for confidentiality are as soon as they start working for you. Have a Social Media Policy In the age of social media, it’s all too easy to share information. While this has its benefits, it also comes with huge confidentiality concerns. If something inappropriate is published online, thousands of people could see it within minutes. When an anti-diversity memo leaked from Google, it was a huge news story and at least one employee was fired. No one is forgetting that story in a hurry. While this is an extreme example, a similar occurrence at your workplace could do a lot of damage to your company’s reputation and brand image. In order to avoid this, it’s essential to have a social media policy for employees to abide by. That way, you can ensure that they handle information ethically. Learn how to draft a social media policy and then implement one as soon as possible. Give Reminders Contracts, training programs, and meetings are good, but they’ll only stay in people’s minds for a certain amount of time. It’s important to follow up and give reminders when required just to reinforce the boundaries of your confidentiality policy. When starting new projects you want to remain in-house only, let the people working on them know to keep the details quiet. Create a Better Working Environment If employees know that sensitive information will be kept confidential, your working environment will be better overall. This is because it will help you to build trust in the workplace. POPin can help you manage your team in a way that does this. To find out more, see what we’re all about.