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POPin Blog

Crowd-solving the employee retention crisis: Keeping nurses on the job and keeping them happy

Nurses are, in many ways, unsung heroes. They serve in one of the noblest professions, but in many healthcare systems they are overworked and underappreciated. In hospital settings, they are at risk of injury and exposure to dangerous pathogens. The National Healthcare Retention and Staffing Report, produced annually by Nursing Solutions, Inc., found that turnover of registered nurses stood at 16.2 percent in 2016. The rate is much higher for Certified Nursing Assistants and in specific departments such as emergency care and behavioral health. Meanwhile, the American Nurses Association (ANA) warns of an ongoing nursing shortage that “isn’t stopping soon.” Many factors contribute to the shortage, chief among them an aging population requiring more services, substance abuses crises, and increasing access to healthcare combined with a strengthening economy. The average RN vacancy rate in hospitals is 8.1 percent. Recruitment, contract labor, and overtime pay are expensive solutions, and not sustainable in the long run.