The Price of Apathy
If you picture the stereotypical “bad boss,” what images come to mind? An old man in a suit about to burst at the seams, smoking a cigar with his feet planted on the desk, while his entire department rushes to keep up with his demands? What about a young, recently promoted manager who seems to read like a book of rookie mistakes? Any ethical institution would want to steer clear of this type of corporate culture, but unfortunately, there is a reason that these caricatures are commonplace. Three out of four employees report that their boss
is the most stressful and worst part of their job, and 65% of employees
would take a new boss over a pay raise – clearly, employees value a good boss and they (and their work!) suffer when they don’t have one.
Here are four costs your company will encounter on the bill for apathetic leadership:
Don’t let apathy plague your team.
- A disengaged team. If your workforce is constantly trying to avoid an uncompassionate manager, how likely are they to be knowledgeable and inspired by new developments? Highly unlikely to almost impossible. We here at POPin know that the best companies incite their whole workforce to get on board with their goals. Your team can make or break your progress: engaged employees will drive your organization to the next level, while a disengaged team will keep it lagging behind.
- An underserved network. Your client base will suffer immensely if your team does not have the resources they need to give their most effective effort. Even team members who are not directly interacting with your clients can make or break your customer service (think – domino effect), and with such a saturated market, client satisfaction is key to building the loyalty that keeps revenue stable.
- High team & client turnover. Remember that 65% of employees earlier? They’re eager for a new boss, and probably won’t be afraid to look for one outside. In fact, employees with a bad manager experience are much more likely to switch jobs, even if it means taking a pay cut. Clients won’t be happy, either, so an apathetic business will always be searching for new employees and clients – not exactly a solid path to Fortune 500.
- Beyond an instable team and client base, any organization that is not consistently driving towards its mission statement will face instability and indecision link to post about indecision in all departments (think of an “identity crisis” on a corporate level). Apathy creates barriers and severs the communication lines critical to success.
The solution is cliche but true – communication. By instilling an ongoing dialogue throughout all levels, managers are able to understand – or at least be privy to – employee struggles and ideas. However, this is much easier said than done. An organization of any size might struggle to set up standing meetings, and even then, team members may be too shy to reveal the truth. POPin is the perfect solution. With POPin, leaders can create a team-wide anonymous conversation with easy-to-read results. Today’s best businesses use POPin to crush apathy in its tracks and keep their best team moving forward.