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POPin Blog

The Truth About Trust at Work

You hear so much about trust at work these days, you have to wonder if it’s not just some new overused buzzword everyone is throwing around. Why does having trust at work matter, anyway? Who does it affect? Can you even measure its effect? Sure, people say it’s the cornerstone of having a positive company culture, but why? The truth? Trust affects everything we do. Why Trust at Work Is Important When you think about it, you trust in a million things a day without realizing it. For example, you’re driving, you approach an intersection, and your light turns green. You’re expecting the car going the opposite direction to stop, but you’re also trusting that it’s going to do so. Trust affects nearly every action we take, each outcome we expect, and the interactions we have with others. Work is part of that mix. It’s a Two-Way Street When you hire someone, you’re basically telling them that you trust them to do what’s expected and required. There’s no reason why you shouldn’t be able to, either. They’re making a promise to you that they’re going to show up on time, uphold your company standards, and do the absolute best job for you they can. Your employees are also expecting you to uphold your end of the bargain, as well. They’re trusting that you’re going to appreciate and reward their work, treat them with dignity and respect, and remember that they’re human beings and not numbers. The Little Things Matter It may seem like trust can be hard to build with your employees, but it’s actually not. It’s rebuilding trust once you’ve lost it that’s the hard part. Building trust can potentially be done, or at least started, with a few simple steps. Listen to your employees. Respect their needs, differences, and schedules. Keep your promises. Communicate honestly, openly, and frequently. Understand that every person learns, works, and thrives in different ways. Act on suggestions and insights. Share feedback. Show them that they matter to you. What Doing It Wrong Looks Like If your employees feel a lack of trust at work, it starts to show in everything they do. Showing up late, calling off at the last minute, not showing up for shifts, doing just the minimum amount required, and not upholding company standards and expectations are just a few of the signs. They won’t give you valuable insights about potential problems and issues with your product or services. Your team’s morale will be sub-par, and projects or jobs won’t get done efficiently or on time. Your clients and customers won’t get the best services or products possible. If they can’t trust you, then why should you trust them? We Can Help You Do It Right One of the best ways to build trust at work is to show that you’re truly listening. Showing your employees that what they feel, how they think, and what they say matters to you goes miles in building that trusting relationship. Our leadership tool gives your employees the ability to speak openly, honestly, and anonymously. This allows you to collect real, insightful data that you can put to good use. Give us a try today, and together we can start building that trust cornerstone your company needs to thrive.